Todayas blog is written by Paul Walker.
When searching for a new home does it make a difference who the home builder is? The answer is yes!!
| While every builder strives to provide the consumer with a good value, their ultimate goal may conflict yours. Iave worked in the new home industry for over twenty-five years, for both large national companies and smaller local companies. For comparison purposes letas call the national company Acme Homes and the local company Bill Smith Homes. Here are some of the differences between the two that every home buyer should know: |
Acme Homes is managed by attorneys with little actual knowledge of home construction. You might assume that acustomer satisfactiona is their goal. But their first and foremost obligation is to the stockholders. Acme Homes is managed by people far removed from its customers, both geographically and emotionally. I worked for a large Colorado based company that was obsessed with the number of units closed per quarter. Another company sold the homes for a low profit but more than made up for it with overpriced in-house mortgage financing.
And if you have a problem with your Acme home after you move in who do you call or write to?
Will they make it right or hide behind contract legalese?
I worked for a builder like Acme once. I went to my manager with a request from a potential purchaser; to modify the home to make it handicapped accessible for a family member.
His answer: aWe don’t bastardize our homes for anyone!
That homebuyer built their new home with a small family run home builder. A California based builder is building southwestern style home in the hills of north Georgia. The result is an offense to the senses.
Are all the corporate builders bad?
NO, many are solid companies with good employees and good reputations. But they tend to be far removed from their customers and with different objectives.
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Bill Smith Homes is a |
Bill learned how to build homes from his dad, a carpenter. His modest office is close by and he operates with minimal overhead. Heas built the business gradually over the years and enjoys a good reputation in the community. His goal is not to become a millionaire overnight but he does have a business plan for steady growth. He intends to hand the business down to his children when he retires.
His goal is customer satisfaction because he sees personal referrals as a source of new business.
If you have a problem with your Bill Smith Home, Bill Smith himself will work to make sure the issue is resolved. His name is on every home and his reputation, as well as the future of his business is a stake.
A local builder I worked for in Atlanta insisted on reading every letter that was addressed to him, both good and bad. He was interested in what his customers had to say. One Saturday I came to the community early and found him rummaging through the dumpster, rescuing lumber that the framers had discarded. Bill Smith is diligent about every aspect of home building, itas not just a job, itas his life work. Does Bill Smith build a perfect home every time? No. But if one of his home owners has a problem, heall do what it takes to make it right.
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Chafin Builders at Summer Haven is a |
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Brothers Eric, Daryl and Craig have been building new homes for over twenty-five years. They are proud to put their name on the homes they build. |
| They are repeat winners of the Gold Professionalism Award presented by the Greater Atlanta Homebuilders Association. |
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Their goal for your family is to give you more, more quality, more upgrades, more choices and more value. Visit Summer Haven on Thompson Mill Road in Gwinnett County and see for yourself how much more youall get with a new Chafin Home. We offer two homes ready for quick move in or may choose to pick your lot and build. Either way, youall be building with a local home builder whose goal is to give you more home for your money.
Summer Haven is located on Thompson Mill Road between Sardis Church and Spout Springs roads.
For more information contact Paul Walker at 404-395-1354 or visit Tamrawadeandpartners.com.
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